Customer relationship management (CRM) is in a constant state of flux. As of late, CRM has taken on a decidedly social slant as the line between social media marketing and social CRM continues to blur. The last that are on our radar are three social CRMs that do social media exceptionally well.
The State of Social CRM: The Four Best Apps of 2014
Posted by GetApp under Customer ServiceFrom http://www.getapp.com 3720 days ago
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