It's easy to hang on every positive word a customer utters, and quietly dismiss any negative criticisms, but as Richard Branson points out in this short interview segment with Seth Godin, listening to all customer feedback should be part of your business strategy.
Want Free Business Advice? Listen to Your Customers!
Posted by stillwagon428 under Customer ServiceFrom http://smallbizbee.com 5458 days ago
Made Hot by: dreamwithdeadline on June 3, 2009 2:58 pm
Who Voted for this Story
Subscribe
“In the ever-evolving landscape of Search Engine Optimization (SEO),...”
“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
Comments
5452 days ago
5457 days ago
5458 days ago