What is Churn? An Introduction for SaaS Companies

Avatar Posted by Liz_062 under Customer Service
From https://www.process.st 3176 days ago
Made Hot by: KatrinaBrandall on March 22, 2016 1:51 pm
Churn is the enemy. Churn is the sickness that will kill your SaaS company. Redpoint VC Tomasz Tunguz showed us just how damaging churn is to the MRR of SaaS companies and how an adjustment of just 5% can make a massive impact. Churn is the rate your customers are cancelling their subscriptions to your product.






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Written by healthnme
3162 days ago

nice post thanks for share with us



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