Is your retail store or ecommerce site effectively competing in a multichannel world? A new study by hybris, the Multichannel Shopping Survey, found that the vast majority of consumers (80 percent) are more likely to be loyal to retailers that offer an integrated experience across all sales channels.
What Retail Customers Expect and How Your Business Can Deliver
Posted by NetworkSolutions under Customer ServiceFrom http://www.networksolutions.com 4485 days ago
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