What You Can Learn From Top Online Retailers’ Customer Service - Forum.web.com | Small business news; tips; networking | BizSugar

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What You Can Learn From Top Online Retailers’ Customer Service - Forum.web.com

Posted by Rieva Lesonsky under Customer Service
From https://forum.web.com 3181 days ago

What does it take to exceed customer expectations when it comes to ecommerce customer service? Speedy responses in all communication channels, as well as handling returns well, make the difference, according to the latest StellaService benchmarks ranking of ecommerce customer service.

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