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Why Customers Want a Say (and Why You Should Let Them Have One)

Posted by jggregory under Customer Service
From http://smallbusinessbonfire.com 4547 days ago

Guest author Susan Payton tells us why customers will talk about our businesses, and how we can use that to our advantage.

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Comments

Written by HeatherStone
4547 days ago

Hi Jason,

Thanks for sharing this. It makes no difference why customers want more say these days. The fact is they do. And business owners who don't understand this will soon be left behind.

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