Customer turnover is a fact of life in business. But studies show that if you increase customer retention by just 5 percent, you could increase profits by 25 percent or more. One great way to boost your customer retention program is to communicate with your different customer segments in different ways.
Winning Customers for Life
Posted by stepbystepmarketing.com under Customer ServiceFrom http://www.stepbystepmarketing.com 4979 days ago
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