BizSugar.com › Human Resources › Communication styles used by difficult people - Difficult People Made Easy

If you’re dealing with difficult people, you need to accurately assess the communication styles they use. Maybe you’re dealing with aggressive behaviours such as shouting or talking over you. Perhaps you’re facing chronically passive behaviour such as playing victim or withdrawing from social situation. Or maybe you’re dealing with passive-aggressive behaviours such as sarcasm and rude body language.

This video will help you pinpoint exactly what you’re dealing with, so you can respond assertively to difficult people.