BizSugar.com › Management › Use these tips to recession proof your business using employee and customer feedback

In just a few short months news stories shifted from “if there's a recession” to “when there's a recession”. Given the events in the US housing and credit markets and the global financial markets, it is pretty clear that we are headed for the dreaded “R” word. To help prepare your business (whether large or small) there are a few steps you can take to use customer and employee feedback to help recession proof your business.