Smart companies are wising up to the fact that they need to tap into the opinions and perspectives of their customers in order to stand out from the sensory overload brought on by the Internet era. When approached correctly, customer feedback can help businesses differentiate amongst the competition, bring more innovative products to market, and build deeper relationships with their customers.
So what is the correct approach to customer feedback, and how can you adopt it?
Best Practices for Building a Voice of Customer Culture [Infographic]
Posted by ryandonegan under MarketingFrom http://blog.getsatisfaction.com 3874 days ago
Who Voted for this Story
Subscribe
“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
Comments