Once upon a time, a business sold a product — often a physical product — to a customer. That was a completed sale, concluding a marketing and sales effort.
Nowadays, thanks to technology — and especially the Net and related marketing technology — pre-sale is a journey, the sale is the beginning, and post-sale is the relationship. It’s not a hand-off but a handshake, and one question is whether marketers’ metrics have kept up with this evolution.
Here’s Why MarTech Needs Some New Metrics
Posted by Ihya1324 under MarketingFrom http://marketingland.com 2995 days ago
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