If you are not applying customer suggestion tactics in the small business you are missing out on 25% of current sales. Customer suggestions not only help business owners improve sales and margin, but also they can help customers make choices quickly. It's a win-win for everyone.





Comments


Written by businessavante
4639 days ago

Angel: "Now, don't think that you are being evil by steering your customers to buy something they may not want".

See, right here is the kind of thinking that would make me not want to do business with you.

I find "reminders" & "Suggestions" from vendors both idiotic (not one has ever been right) - and worse, quite annoying!

This is advice I constantly see given by bloggers to vendors - advice that can & does make some customers want to Puke! It may sound great in theory, but it offends people in action.

Further, it goes right into my Google spam filter. Just because I bought from you, abandoned a shopping cart on your site, or worse still - just searched - doesn't give you the right to pester me with emails! Lay Off!

Duncan



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