Consumers Want Unique Furniture But Don\'t Want to Pay for Shipping

Consumers Want Unique Furniture But Don\\\'t Want to Pay for Shipping  - https://smallbiztrends.com Avatar Posted by lyceum under News
From https://smallbiztrends.com 87 days ago
Made Hot by: AmyJordan on September 15, 2019 8:54 am
Thanks to social media, many people now want to buy unique, picture-perfect furniture. But they also don’t want to spend money on shipping charges.

According to Dream Décor Report 2019, “40% of consumers would turn to a major retailer like Amazon or Wayfair if a boutique retailer didn’t offer free shipping, though 11% of consumers had regretted buying mass-produced furniture from a major retailer like Amazon and Wayfair.”





Comments


Written by Inspiretothrive
85 days ago

Martin, I do not have a solution. I used to have retail website with dropshipping and have not gone back to that, with the shipping costs and heavy competition from Amazon. I would think you would need to sell your product for more to offer free shipping and provide excellent customer service to keep customers happy :)



Written by lyceum
83 days ago

Lisa: Thanks for your input! I want to talk more with your about your experiences of having an e-commerce business.



Written by Inspiretothrive
85 days ago

Yes, it's a tough decision Martin:)



Written by lyceum
85 days ago

Lisa: Yes, it is. Do you have a solution? ;)



Written by Inspiretothrive
86 days ago

That is so true Martin about shipping charges, people seem to dispise them but the cost of shipping has gone up over the years. Someone has to take on that cost....



Written by lyceum
86 days ago

Lisa: For us small business owners, the customers have to take the shipping cost. For the big companies, it could be a deal breaker for B2C to include the shipping into the price, as a competitive advantage.



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