ForeSee Results has just released their 6th annual Holiday Top 40 Online Retail Satisfaction Index, a ranking of the top 40 largest online retailers by revenue, scored on customer satisfaction by nearly 10,000 survey respondents. The “holiday” period is defined here as “the holiday shopping season from Thanksgiving through the last day of free shipping”.
Based on the survey results the top 7 performers of 2010 are:
* Amazon and Neflix (86 points each)
* QVC (84 points)
* Avon and LL Bean (83 points each)
* Newegg and Apple (82 points each)
Top 40 Largest Online Retailers. Amazon & Netflix Score Highest
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From http://www.amnavigator.com 4876 days ago
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