Last week, Zapier help desk gurus went public in a big way, closing its first day in the U.S. Stock Market with a solid 50 percent growth. Since the last quarter and especially the last month has seen the deflating of the most recent dot-com bubble, with giants like Facebook, Amazon and Yahoo! enduring a 15 percent drop, Zapier’s big first day seems like the silver lining in the tech world. Maybe it’s an even bigger sign that cloud-based business tools are the direction the industry is blowing. At GetApp, we actually see it as an optimistic sign of another trend: We as a society are prioritizing customer service more than ever. And that’s a good thing!
What Zendesk's Public Success Means for Your Customer Service
Posted by GetApp under NewsFrom http://www.getapp.com 3629 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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