Customer service on social media is a tricky business. You must think carefully about how you respond to customers, regardless of the content's message.





Comments


Written by tcamba
3916 days ago

True! Social media is a great tool to use for customer service. It's real time, easy to use and used by many.



Written by tiroberts
3950 days ago

This is a great topic and it's one that more SMBS need to be aware of. If you can handle social media customer service with finesse, it reflects well on your overall brand. Thanks for sharing your insights with us.



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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!