BizSugar.com › Products and Services › The Changing Landscape of CRM Software

Earlier this week we wrote about Customer Relationship Management (CRM) systems and how to chose the best platform for your business. Today we’re going to focus on what the future of CRM software holds. Tech News World is predicting many changes in the CRM world in 2012, including enhanced social media, mobile and cloud integration. Lets take a look at the latest trends in CRM design.