BizSugar.com › Resources › Automated or Manual Transcription Service: Which Is Better?

Although lately, speech recognition technology has improved considerably, it is yet no match to the human transcriptionist in achieving accuracy. Speech recognition software that are commercially available show an average error rate of about 12% while transcribing phone conversation.

Thus, the following two questions arise:

Is it time to fully embrace automated transcription?
Is manual transcription still the best option when it comes to industry-specific transcription needs?
Read on to learn more.