Customer Service Is Overrated! | Small business news; tips; networking | BizSugar

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Customer Service Is Overrated!

Posted by dabrock under Sales
From http://partnersinexcellenceblog.com 4724 days ago

Fundamentally, as a customer (B2B or B2C) I don't want to be forced to discover how wonderful your customer service is. I want an extraordinary buying and usage experience. In a perfect world, I'd like to totally avoid the need to use customer service.

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