Don’t Answer That Objection!

Don’t Answer That Objection!  - http://partnersinexcellenceblog.com Avatar Posted by dabrock under Sales
From http://partnersinexcellenceblog.com 2873 days ago
Made Hot by: LimeWood on March 15, 2014 4:35 pm
A few days ago, I was tagging along with a sales person on a call.  It started well, then the customer expressed an objection.  That's when things started to g





Comments


Written by dabrock
2871 days ago

I don't know that it is "more" common, I think it is very common--not just with sales people. In too many conversations, we fail to listen and understand before we respond.



Written by lyceum
2872 days ago

Dave, as an experienced purchaser I have witness this kind of wrong defensive manner by sales people after I have come with a valid objection. It is great that you highlight this issue. Do you think that it is more common behavior nowadays



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