Who Are You Building Your "Customer Experience" For? | Small business news; tips; networking | BizSugar

Submit an Article

24

Who Are You Building Your "Customer Experience" For?

Posted by dabrock under Sales
From http://partnersinexcellenceblog.com 4803 days ago
Made Hot by: James John on October 5, 2011 2:23 pm

Customer experience is a hot topic. There's lots of activity with companies building better customer experiences, whether it's focused on the buyer's journey, the post sales customer experience, or the customer life cycle.

Who Voted for this Story

Top BizSugar Users

This week's most active BizSugar users. Join Them!

Comments

Written by newbizblogger
4794 days ago

Great article Dave. Amazing how some of these companies have customer service backwards. It's a wonder how they are still in business. They are obviously missing the key element - it's about the customer, not about them!

Ciao!

- 0 +

Log in to comment or register here.

Subscribe

Latest Comments

“I agree!...”

“It does take a little time to get used to!...”

“Hi, Martin! Kristianstad. And you? Have a great day! /Peter....”

“Nice article....”

“Tone is so important....”

Share your small business tips with the community!

Share your small business tips with the community!

Share your small business tips with the community!

Share your small business tips with the community!