Confidence is sometimes mistaken for arrogance in the art of negotiation as well as everyday life. There is a fine line between the two in spite of the fact that they are actually polar opposites; much like a magnet with a positive and negative pole, arrogance and confidence can be viewed in the same respect. Crossing that fine line or giving the appearance of crossing it can be detrimental in a negotiation or in a variety of other professional as well as personal situations.

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