Customer service is all about managing customer expectations, which means that you have to understand what they are and how this translates to social media usage.
5 Ways to use Social Media for Better and More Effective Customer Service
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From http://www.misgl.com 2998 days ago
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“Definitely! The incredible artificial intelligence (AI) revolution is...”
“Rachel: Thanks again! :)
All the Best,
Martin...”
“Thank you for reading Martin!
Rachel...”
“Rachel: Thanks for your kind words! :) I needed to hear this, right now....”
“Hey Martin,
You have a great approach! Being an "intellectual nano...”
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