How to Deal With Negativity in the Blogosphere

Posted by CoachKoma under Success Stories
From http://learnaboutus.com 4376 days ago

How do you deal with negativity? One things for sure you don't want to respond rudely, because that can ruin your business. Read what you need to do..

Who Voted for this Story

Top BizSugar Users

This week's most active BizSugar users. Join Them!

Comments

Written by HeatherStone
4373 days ago

It's been my experience that you cannot avoid negativity by some customers and netizens, no matter how great your customer service actually is. Because hey, there are crazies out there who, emboldened by the anonymity and distance of the internet, will just say anything very publicly. The best way is to deal with them with aplomb--be above board in everything, and respond right away, personally. I think your advice is sound. Thanks for the great submission.

- 0 +