Fact: People are five times more likely to post a user review when they are upset. This means that the Internet is full of negative reviews, and some of your most important traffic and shares often go towards those Debbie Downers. And it’s not just on Yelp! or TripAdvisor anymore. Your small graphic design or mechanics’ shop is up for scrutiny too. So why should you put yourself out there? And how do you respond? Have no fear, we’re here to offer you a guide on how to respond to negative reviews.
Why Negative User Reviews Are a Good Thing & How to Respond to Them
Posted by GetApp under Success StoriesFrom http://www.getapp.com 3636 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
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