In today's marketplace, customer service is more important than ever, and therefore, the value of good customer feedback is also heightened. When customer feedback leads to customer dissatisfaction, you have a problem. Here are 3-rules to follow to avoid the trap.
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Customer Feedback Dissatisfaction - Web 2.0 Style
Posted by RJohnson4444 under Customer ServiceFrom http://www.withoutwarningcoach.com 5359 days ago
Made Hot by: roseanderson on September 15, 2009 5:09 pm
Social Media Champions - Ginevra Kirkland
Posted by franpro under Social MediaFrom http://www.marketingtom.com 5360 days ago
Made Hot by: arthurbland on September 15, 2009 5:05 pm
I met Ginerva from Six Apart at Blogworld in 2008. I use Six Apart's Typepad blog platform for all of my blogs and websites, and Six Apart just keeps getting better. Ginerva is the community manager for them, and she just rocks!
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How to Buy a Small Business Using Creative Financing
Posted by sannwood under FinanceFrom http://www.smbceo.com 5364 days ago
Made Hot by: sophia9moser on September 15, 2009 2:14 pm
The U.S. economy's worst recession in the post-war era has begun to turn for the better. Yet, despite the fact that the doom and gloom of the past 20-plus months may be behind us, entrepreneurs seeking to buy businesses still find it difficult to get banks to finance their purchases. Fortunately, there are a multitude of other options available to
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Search Market Reaches More Than 100 Billion Searches A Month
Posted by williswee under NewsFrom http://www.penn-olson.com 5363 days ago
Made Hot by: sophia9moser on September 15, 2009 2:04 pm
There must be good reason why Google, Bing and even Facebook are placing so much focus on improving search.
comScore released their monthly report on global online search, and unsurprisingly, number of searches has grown to an amazing size. As Internet penetration deepens, search engines has become more people's common information resource.
Onli
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The Trinity of Social Media
Posted by ZaneSafrit under Social MediaFrom http://www.stevengroves.com 5365 days ago
Made Hot by: on September 15, 2009 2:03 pm
Considering a social media strategy? Thinking about taking your first steps into the social media pool? Here is a good first step: reading this post. It's by Steven Groves, Chief Evangelist of www.thesocialmediabible.com. This trinity will serve as the foundation for your social media strategy.
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Creative Marketing: Hop Outside the Box with Chocolate Grasshoppers
Posted by tuckerleroy under Direct MarketingFrom http://www.smbtrendwire.com 5365 days ago
Made Hot by: arthurbland on September 14, 2009 12:00 pm
David Hauser, Co-founder and Chief Technology Officer of Grasshopper, joins hosts Anita Campbell and Brent Leary to share some insider perspective and personal insight into Grasshopper's recent successful re-branding marketing campaign in which the stars of the act proved to be (yep, you guessed it) edible chocolate covered grasshoppers.
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Why Holding On To Old Technology Can Be Bad For Your Business
Posted by sannwood under TechnologyFrom http://smallbiztechnology.com 5364 days ago
Made Hot by: CindyKing on September 12, 2009 3:26 am
No one wants to spend money on new technology unless you really have to. Unfortunately, for many of us, we buy technology when what we have is no longer working. I've learned, however, that often times, keeping technology refreshed will help ensure you and your employees are working as productively as possible.
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Call To Action Buttons: Does Size Matter?
Posted by WayneLiew under TechnologyFrom http://www.getelastic.com 5363 days ago
Made Hot by: aliciatrinidad on September 12, 2009 3:18 am
Many conversion optimization cheerleaders who suggest larger buttons convert better, and some tests show even different colors can perform better. Marketing Sherpa credits cart button design as one of 7 tweaks that helped Newegg.com boost online sales by 30%.
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Who are Your Most Valuable Customers?
Posted by m4bmarketing under MarketingFrom http://www.m4bmarketing.com 5364 days ago
Made Hot by: aliciatrinidad on September 12, 2009 2:21 am
Identifying which customers represent the greatest value to your business helps you develop an effective marketing plan and put in place the marketing strategies and marketing tactics to:
Retain your most valuable customers and keep them loyal, attract customers who have the same or similar characteristics to your most valuable customers.
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7 Twitter Tips for Restaurants
Posted by ryantaft under Social MediaFrom http://www.catalystmarketers.com 5363 days ago
Made Hot by: HeatherStone on September 11, 2009 4:22 pm
Many small businesses are hearing about social tools like Twitter, but they cannot see how those tools can help their business. This post, focused on restaurants, helps readers understand how Twitter can work for them. 7 great twitter tips for restaurants.
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