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In order to be Amazing in our business maybe we should concentrate on being the best we can be, providing outstanding service to our customers rather than being obsessed about what our competitors are doing... Read More

I was reading a post on a forum the other day from a guy who was outraged by the poor service he'd received in a restaurant. The guy had gone to the trouble of typing up a detailed post describing the entire dining experience and naming and shaming the offending restaurant... Read More

Blog post demonstrates that instead saying there's no such thing as can't, it's better to find out why employees feel they can't and show them they can! Read More

It would be a mad world if we ALL looked at life and said 'what will make me the most money?' I want to be/do that... There is only enough room for one David Beckham and only one Brittany Spears. Read More

Amazing business is in the experience of the customer. What is the most compelling reason someone will buy from you over the competition? Read More

Working for yourself. It all started as a dream, a vision, an inspiration, didn’t it? Freedom from office politics, other people’s agendas, the 9-to-5 routine (that seemed to somehow become a 9-to-9 routine). So, what have you achieved? Read More

You’d probably be hard-pressed to find a business owner that set out to have a “mediocre” or “marginally successful” business. Even so, the prospect of trying to create that amazing business we all strive for may seem daunting, or downright impossible. Until now... Read More

Defining one’s style as a business owner is essential. It is about developing the part of your identity that you call “business owner.” When you try to fit into a mould of another’s making, it can leave you feeling scattered... Read More

I have been involved with the successful 020 London for the last six years and recently I have worked hard to help set up Whatswhat.ie and put that on the right path for future success.. Read More