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Every website should tell a story in which the user gets to write the ending. The website should have good usability design that allows the visitor to easily navigate around the pages and find the information he wants. It should be designed with clear directions about what information can be found. Read More

I learned of Smallbusinessbrief.com while watching MSNBC’s Your Business, where it was featured as Website of the Week. In several areas on this site, entrepreneurs are encouraged to submit articles of interest to small business owners. The site contains both quantity and quality, both of which are equally important when trying to build a brand, or promote your company. True to its tag line “F Read More

The use of gowalla and foursquare is on the rise. Your business can use it and take advantage of a really easy way to engage and connect with your customers. Read More

Business psychology is one of the fastest-growing and exciting areas of business application. Major colleges and universities are creating undergraduate and graduate programs that deal specifically with business psychology. Business leaders in larger corporations are finding that business psychology helps their organizations perform more efficiently and run at optimum levels. Read More

You’ve heard it a thousand times: the money’s in the list. If you’re serious about getting results online, you need to build a list of people who are paying attention to you, typically an email list. Read More

Google built an empire out of serving consumers ads matching exactly what they were looking for at exact right moment ... Read More

Google has been gaining steam in the cloud based business application space with the evolution of Google Apps, Gmail, and Google Calendar. That evolut Read More

Barry Moltz, author of BAM! Bust-A-Myth: Delivering Customer Service in a Self-Service World, answered that question recently. Who better than Barry to answer this? His book, a great book, lists 19 customer service myths. And he busts them all. But these were his 3 favorite myths. Read More

Twitter is a communications system that functions as a cross between a huge, open IM chat room, and blogging by snippet, or micro-blogging. On it, you can narrow down the flood of information by choosing to participate or monitor conversations through the people whose conversations streams you pay attention to, or follow. You can also choose to follow them by categories, or search.

The specifi Read More