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There are many impositions that the site has made in recent years. User dissatisfaction reflects the frustration. The site scored 61 out of 100 on the American Customer Satisfaction Index, ranking in the bottom five of 230 companies ranked. Privacy concerns are the biggest Read More

Getting noticed can prove to be very difficult in a world where everyone claims to be a “social media guru”. So how exactly can you stand out from the crowd? Read More

Join us for today's FTQ (Frequently Tweeted Question) for the answer to "Are Twitter hashtags case-sensitive?" Read More

The internet is full of opinions on who it should be, but it really comes down to the pros and cons and what works best for your company. This post will explore each of the options as unbiassedly as possible (I am a social media expert, after all). Let’s get started. Read More

Are you ready for the super-duper secretive social media plan template that you always wanted to hear, but were afraid to ask about? Then this is your lucky day, because today we will be discussing how to take our social media plan template and turn it into your own social media plan to get clients Read More

There are so many Social Media platforms out there now.. and even more 3rd party programs/tools to help manage them. I’ve spent hours upon hours over the last couple of years trying new social media management tools as well as the social networks themselves. It’s not that easy to find ones that ar Read More

LinkedIn is a social network that sometimes gets overlooked even by the heaviest internet users. This is a big mistake! So many professionals are now turning to LinkedIn as a primary source of information for job candidates. Read More

How Charities are using social media for positive gain. Most charities do not think about social media for promoting their organizations or fundraising. Those who don't will be left behind in their fundraising efforts. This article explores how some of them are up to speed and utilizing Facebook to Read More

Tips on using Twitter when building up your brand. Learn how to use Twitter to improve the perception of your brand in the marketplace. Read More