What is an ideal time to conduct a survey? The question of timing is an important one when considering when to gather feedback from your employees and/or customers. In this issue of the Critical Metrics Update, we answer this question by highlighting both good and bad times for conducting employee and customer surveys.
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When should you survey your customers and employees?
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From http://www.critical-metrics.com 5745 days ago
Ever wonders what goes into a survey benchmark?
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From http://www.critical-metrics.com 5745 days ago
The following tutorial is designed to give you an overview of various approaches to survey benchmarking.
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Surveys Promote Corporate Social Responsibility
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From http://www.critical-metrics.com 5745 days ago
Corporate Social Responsibility (CSR) is becoming more prevalent in our global economy. The other night, a TV commercial informed viewers that a car company is operating a manufacturing plant that has achieved zero landfill status - nothing from its manufacturing efforts goes into a landfill. Going carbon-neutral is also gaining a lot of press. Se
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Use these tips to recession proof your business using employee and customer feedback
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From http://www.critical-metrics.com 5745 days ago
In just a few short months news stories shifted from “if there's a recession” to “when there's a recession”. Given the events in the US housing and credit markets and the global financial markets, it is pretty clear that we are headed for the dreaded “R” word. To help prepare your business (whether large or small) there are a few steps you can tak
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Self Service Web Surveys, A Do-It-Yourself Guide
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From http://www.critical-metrics.com 5745 days ago
Almost anyone can pull together a web-based survey using free or almost free survey
tools available on the Internet. In fact, these do-it-yourself tools can help you save money and time by making use of resources already developed by professionals. However, as some of you might know from getting involved with some other do-it-yourself activities,
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What do Tic Tacs and Employee Surveys have in common?
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From http://www.critical-metrics.com 5745 days ago
You might wonder what do Tic Tacs and employee surveys have in common? Well, I'm sure you will agree that Tic Tacs taste better than surveys, are easier to fit in your pocket and don't cost as much, however, they do have one thing in common.
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IKEA invites you to 'Come into the Closet'
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From http://lab.77agency.com 5745 days ago
IKEA promotes its new campaign dubbed 'Come into the Closet' by welcoming users into their website which looks like a video but functions as an online catalogue at the same time.
The site is http://www.kominigarderoben.se/. Once in, you find yourself in a sort of open stage scenario displaying a repertoire of Ikea closet items together with sur
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What is a Discipline?
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From http://www.cowblogger.com 5745 days ago
The word Discipline has many definitions, this post shows Shane's view of it.
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Cow Blogger: Septembers Big Post
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From http://www.cowblogger.com 5745 days ago
Septembers Big Post is rather small this time. As you may of read in my recent post How Often Do You Post? I wrote that a “Big Post” every month is a good way of posting all the little posts that you write but are not good enough for their own post. Well this time it did not work, as I was extremely busy during September and only managed to write
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7 Ways Wall Street Impacts On Entrepreneurs
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From http://www.myobpod.com 5747 days ago
Guy Kingston, successful businessman and podcast presenter, identifies several ways entrepreneurs will be affected by the current panic in the big banks.
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