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Low performing public participation in transportation planning functions as a self-fulfilling prophecy, find Ted Grossardt and Keiron Bailey. In their new book, Transportation Planning and Public Participation: Theory, Process, and Practice, Grossardt and Bailey reset the performance balance to exp Read More

The recent study reveals e-participation directly influences perceptions of tolerance and common good & impacts social polarisation. Read More

Citizen engagement is central to Alizadeh’s counter-vision of crowdsourced smart cities, where participatory technologies bring knowledge to decision makers. Read More

Facilitating effective online dialogue is a refined skill that requires careful consideration of process, issue framing, participant behaviour and a deep understanding of dialogue principles. In this article we look at 4 key issues to consider before hosting an online dialogue. Read More

Online community engagement can be incredibly effective in building trust, reaching a wider audience and achieving greater citizen participation in the matters that affect them. Organizations, both public and private, need to prioritize protection of citizens’ information when considering online en Read More

The effectiveness of polling in online community engagement and 4 reasons to why polling is not an effective tool for community engagement and how should we use online polls. Read More

As community engagement professionals many of us will have experienced the panic and dread of having to put together a last-minute consultation. To help you deal with the sticky situations we compiled the best 10 tips to manage the Panic Engagement. Read More

Housing is a human right. But solutions to current affordable housing scarcity might be better served by an online engagement approach to involve community in effective and sustainable outcomes. Read More

Great consultations require vision, planning, courage, knowledge, teamwork, and execution. We understand the time and energy you put into planning your project and setting up an engagement platform for your community. But how do you drive public participation to your site? Here are 50 ways to help Read More

In this article, we look at a simple process for organising and coding qualitative data. The steps outlined in this article are especially useful if you have thoroughly planned your projects prior to engaging with your community. Read More