Jeffyablon submitted the following stories to BizSugar

What kind of customer service would it be to hear You Can't Push Right Now Because The Doctor Isn't Here? Right up there with Virgin America Customer Service. Read More
Big Trouble in The Airline Business . . . Make sure to click through to the comments! It's the death of customer service. Read More
Want business change a dollar—or even a few cents—at a time? Wells Fargo is now marketing their Way2Save program, and BofA's Keep the Change has competition. Read More
PayPal is still the MacDaddy of e-commerce, online funds transfer and merchant accounts. But Why? There are less expensive choices, and better yet, easier ones. Read More

Virgin America Customer Service (Oxymorons)

Avatar Posted by jeffyablon under Public Relations
From http://answerguy.com 4418 days ago
Made Hot by: titanofindustry on October 21, 2012 12:46 am
In the era of social media, you'd think Virgin America would care more about customer service. And that Sir Richard Branson, a customer service God, would, too. Read More
You know that long tail marketing thing? Google's YouTube has changed the rules, and this business change will cost you. Time for video, and it better be great. Read More
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Share your small business tips with the community!