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You know what they say about work, it would be great if it wasn't for the people. If we could just make everyone see it our way, it would all be wonderful because, let's face it, most of us know we know best...whatever our role. So, we're all correct, all of us, all the time Read More

It's already 9:15. You jump in the car and put the pedal to the metal! You only slow down to put your golf shoes on at the red traffic lights. Read More

Bloggertone is teaming up with BizSugar to bring you the Sugartone Sweet Business Blogging Contest. This contest helps give your articles extra online visibility and rewards your social networking. The Sugartone Sweet Business Blogging Contest is an opportunity for you to win prizes to help you promote your business. Read More

It cannot be denied that “Customers are now King, and Queen!” In times when we need to retain our existing customers like never before, and encourage new ones as much as possible, it is absolutely essential that the bar is raised on all aspects of customer management and interaction so that we deliver exactly what our customers expect and more – without exception. Read More

Here’s another selection of articles from BizSugar with the thoughts they inspired on international business. Read More

Today I meet many jobseekers and businessmen faced with these situations. Examples include cold calling (definitely the new Brussel Sprout) or networking (Turnips) which would be very beneficial but get little action. I find myself preaching “They are good for you” only to think – Oh my God I am turning into my mum. It got me thinking about how the strategies our parents used could help us “big k Read More

There are so many times in our day where we are waiting & often kept waiting for a long time. This becomes frustrating when you have a full to do list and are sitting around waiting. Read More

There is another aspect of effective management and that is the Manager as Coach. These individuals will know the importance of empowering and nurturing their staff. They will understand that in order to get the best from their team, a high level of intuition is required. Read More

A structured sales process is a prerequisite: the CP will want to see how it fits into your reporting structure, your Management Information System. The reporting model for CPs is the same but different! Like your direct sales force they must report on their pipeline and activities within the sales funnel: leads generated, deals closed, deals lost. It’s different insofar as you are working wit Read More

How is “Culture” created within organisations? Well, if we start from the bottom and work our way up, staff look to their bosses and replicate what they see and what they specifically replicate are the “behaviours” that they see, the “how” things are done. This works its way up the food chain and what companies end up with is a company of people Read More