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Hiring the right sales talent is without doubt one of the most difficult challenges facing sales departments today. In fact, the track record of a great many businesses is very poor. High staff turnover combined with big recruitment costs, often weight heavily on already under performing sales functions within organisations. Read More

As I mentioned, I am at heart; a salesperson - this is the bit that really interested me about Twitter . Can it help me to sell my services? The answer is a resounding YES. Read More

As some may already know, I was once upon a time social media sceptic. While I could see a distant value in using these tools, I remained unconvinced as to how an old fashioned sales gun like me - could generate real B2B sales using social media. If I was sceptical about social media in general, I was entirely sceptical about Twitter. It appear Read More

Twitter looks like a foreign language and Facebook intimidates you with its features. You signed up for these social networking sites but you are stumped — how can these sites actually help your company? Social networking sites are easy to navigate, yet they look confusing to new account users. The following tricks will take the mystery out of Read More

Only this time, it is on a GRAND scale and our tools are infinitely more SOPHISTICATED. The neighbourhood is in the hundreds of thousands and the tribe is the WORLD. The potential is EXPONENTIAL, but BE warned; it can destroy as well as create. Read More

Knowledge and ability mean nothing without action. With the credit crunch and the recession biting hard, sales people and business owners alike are becoming increasingly despondent and shying away from picking up the phone to customers for fear of hearing another no. Now is the time to pick up the phone and stay close to your customers. The com Read More

Micro-blogging service Twitter remains the preserve of a few, despite the hype surrounding it, according to research. Just 10% of Twitter users generate more than 90% of the content, a Harvard study of 300,000 users found. Estimates suggest it now has more than 10 million users and is growing faster than any other social network. However, Read More

Joseph Kelly is CEO of the Loopthing, the newly launched social business network, ww.loopthing.com The service provides any business or self employed person with the opportunity to create an interactive profile in addition to forming and joining networks that relate to their area of business. Together with the open application environment that is Read More

A person's likeability factor is often referred to by people such as Simon Cowell when assessing contestants for TV shows like Pop Idol. While it might be a commonly used term, how many of us really understand what it means? How can you use your own L-factor to improve your sales performance? Read More

Salespeople are all the time having to make decisions where they lack 100% of the facts. In my opinion, a big BIG part of effective selling is making great decisions with less than all the facts. You see the net result of listening to these “chase at all costs” preachers is just that - It's all cost. It will cost you time, it will cost you your Read More