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Quality assurance systems are designed with customers’ satisfaction in mind. They are the procedures, processes, organization, and resources that are needed to keep the organization focused on its goals and the activities it puts in place to achieve its goals. Read More

As the new year approaches it's beneficial to review your HR management practices, your performance, and your department's needs and accomplishments from the previous year. It is also beneficial to look ahead at changes and trends that will directly impact your performance going into the next year. Read More

Employee classification has become increasingly tricky. Incorrectly classifying employees as independent contractors is a real risk for many employers. In 2013 the IRS Inspector General issued a report saying that employers are still getting it wrong. Read More

HR professionals seeking insights about recruiting/hiring trends for 2015 read LinkedIn's 4th annual Global Recruiting Trends Report. LI says, “The most noticeable changes have come across in the way recruiters are resourced, where they find quality hires, and how they promote their talent brand.” Read More

Are you spread too thin trying to be social everywhere and getting nowhere? Have you looked at your analytics analytically and found places that aren't paying you to play? Ditch them! Heresy? No, common sense. But how do you tell for sure? Read More

It's month 2 in 2014 and time to review your local internet marketing strategy. Oh, yeah, that's the thing that establishes your overall goals for your products and services. How do you break it down to see if it's working? How about looking at your marketing mix--Product, Price, Place, Promotion? Read More

Are you using Instagram as a platform for you inbound marketing? Are you aware that you can now create short ads using it? It's time to learn a little more about how Instagram can help your bottom line. Read More

Have you used PowerPoint 2013 to create infographics? Here is a video on how to do it that gives clear, simple directions leading to fantastic results. You can also use other packages with PowerPoint once you know how. Read More

Before you are ready to create your Web Marketing Campaign, you want to put together a Creative Brief that will guide your Web Marketing Campaign. You and your client need to sit down and discuss this. So what is a Creative Brief and how do you make one? Read More

People individually are singing the praises of Google+ as the newest platform for small businesses. Is it worth the work to get your company a G+ business page? Read More