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New Manager training: Where can I find a good manager training course? You may be asking yourself: “Where can I find a good new manager training course?” You have a person in your organisation who is a new manager... Read More

Leadership skills Leadership skills are a mixture of three specific attributes and abilities that when possessed by one person, allow that person to act as a leader. What are those three... Read More

Time management is important to your better future.

Time management concerns itself with this question:
How can you get the most from each hour?
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There are two ways to improve your performance.

1. Increase the number of good and right things that you do.

2. Decrease the number of bad and wrong things that you do.

Doing good things is obviously good.
But did you know that you can do 100 things that are right, and still mess up the w Read More

What makes people do what they do? In order to get the best from yourself and others, you need a good answer to this question.
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I would like to offer you, NOT the Ten Commandments, but rather, ten suggestions to get the best from your team and gain the grace and favour of your paymasters (the customers).
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Advice on how to delegate tasks using SMART: Specific, Measured, Achievable, Realistic, Time Deadlines Read More

Advice on how to give staff appraisals so you and your staff get the best out of the process. Find out about the why they are important and the value of accurate feedback. Read More

Information about what to do when it all goes wrong, like in the case of a volcanic ash cloud resulting in grounded aircraft. Learn what to do when there is a crisis situation affecting businesses and individuals. Read More

Learn how to deal with pressure. Find out the best way to deal with physical and mental problems by handling you mind, physical body and responses. Discover how thinking it through and using your intelligence can be your strongest asset. Read More