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New Manager training: Where can I find a good manager training course? You may be asking yourself: “Where can I find a good new manager training course?” You have a person in your organisation who is a new manager... Read More

Leadership skills Leadership skills are a mixture of three specific attributes and abilities that when possessed by one person, allow that person to act as a leader. What are those three... Read More

Conflict Management Training: Conflict is inevitable. You Are Bound To Get It. Why? Because people don’t share exactly the same ideas. If we all had the same ideas, then we would always agree, and then the issue of conflict would never come up. But the... Read More

Leadership Training: How Can I Manage My Friend? On a recent training course, in oxford, I was asked the following question, by a delegate called Kim, which I have heard many times before, from... Read More

Time management is important to your better future.

Time management concerns itself with this question:
How can you get the most from each hour?
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There are two ways to improve your performance.

1. Increase the number of good and right things that you do.

2. Decrease the number of bad and wrong things that you do.

Doing good things is obviously good.
But did you know that you can do 100 things that are right, and still mess up the w Read More

What makes people do what they do? In order to get the best from yourself and others, you need a good answer to this question.
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I would like to offer you, NOT the Ten Commandments, but rather, ten suggestions to get the best from your team and gain the grace and favour of your paymasters (the customers).
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Advice on how to delegate tasks using SMART: Specific, Measured, Achievable, Realistic, Time Deadlines Read More

Advice on how to give staff appraisals so you and your staff get the best out of the process. Find out about the why they are important and the value of accurate feedback. Read More