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Comments: they're content, and so they effect your search engine optimization and influency. So how should you manage them to be sure you're getting every drop? Read More
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Just as Virgin America showed awful customer service, JetBlue shows what an airline that cares about customer service can do. THIS is Influency Read More
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The latest salvo in Influency? Google Keep. It's meant to replace Evernote. It doesn't, but that might be a good thing. Influency in The Cloud takes many forms. Read More
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How do you spell 'Homies' ? Facebook Graph Search will teach us, and sheds a bit of light on artificial intelligence. Influency is more and more in odd hands. Read More
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When you've covered all the bases, there can still be more. Here's what happens when YouTube decides you're playing the video-content influency game too well. Read More
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Verizon FIOS has a new plan for media influency. If you've want unbundling for television channels, here's a new idea that might make real business change. Read More
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The Real Reason Google Shut down Google Reader? Advertising. Read More
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Think you know what 'the cloud' is? Guess Again. In influency you need to control your entire infrastructure, but ... can you? Ask Chris Brogan (we disagree). Read More
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Sometimes, the best content is NO content. The question is: when should you stop speaking (or writing, or making media)? Even Fred Wilson can slow his blogging. Read More
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When business changes, the right way to do things becomes a matter of perception and reality. so: should telecom companies EVER lower your monthly charge? Read More
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