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Learn how to deal with pressure. Find out the best way to deal with physical and mental problems by handling you mind, physical body and responses. Discover how thinking it through and using your intelligence can be your strongest asset. Read More

Small business is presented with many challenges on the road to success. The market is unforgiving and ruthless, yet presents great opportunity. Understand your challenges Read More

Ever since the movie blockbuster Avatar hit the theatres back in December last year, it seems like 3D is now being applied to almost everywhere else; especially on print media such as magazines. In the age of Internet, moreover with the rapid popularity of social media sites such as Facebook and Twitter, magazines are having a hard time to sustain their readership and purchase levels. Read More

When I started my business, my marketing strategy was to target big companies. While they have bigger budgets and more resources, large enterprises also come with complexity that can bog a sole proprietor down. Read this post to discover 7 reasons I prefer working with small and medium-sized businesses Read More

As some of you may have noticed Ben-Lang.com had been hacked on May 1st. It took a day to take a care of, but with help, I finally succeeded in getting rid of the hack Read More

Hotels can leverage Inbound Marketing to reach more people, build relationships with those folks, and ultimately drive sales. Here are 5 Inbound Marketing ideas Read More

Cold Calling isn’t fun, but it is part of the sales process in most jobs. Here are 9 tips that you can use to make the cold calling more successful. Read More

You need client testimonials to help grow your business. Testimonials show potential clients that you know what you are doing. Find out how to get testimonials here Read More

“What companies do you think of when I say Excellent Customer Service”? People answered, LL Bean, Disney and Ritz Carlton. All 3 great answers but I wondered aloud why none of them mentioned their own companies?

If you focus just on the interaction of the sale, you will never focus on the experience the customer has around the sale. From the moment they contact your business and all through the process, there are things that you have to focus on or else they could derail that sale and customer retention .
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As blogs become an integral, indispensable part of a modern business, competitiveness and pressure to blog mount! A blog has become an added, highly-effective tool to win over the next client. But the pressures involved in blogging your business to success? "Oh my..." Read More