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Customer loyalty is such an important topic because it’s far less expensive to retain a customer than acquire a new one. Read More

Mozcon is the most respected inbound marketing conference in the world. Held annually in Seattle, the home of Moz.com, this conference features several of the top minds in the digital marketing space. As it has been since 2012, when Wil Reynolds of Seer Interactive gave his moving speech on R.C.S, Read More

While there may be fewer people following your local Google+ business page, the fact that you HAVE a Google+ Business Page is itself important. Read More

Did you know that 65% of small business owners believe that that social media helps them stay engaged with their customers? This means that well over half of all SMEs are now aware of just how powerful and influential online sharing platforms can be. Read More

It’s time to announce the winners of the SSTV Giveaway at Small Business Trends.
Kudos to the creators of the two winning tweets: Kimberly Thompson and Suzanne Lankford.
Here are their winning entries: Read More

If you think your business has weathered the storm, think again. In addition to obvious economic challenges, the emerging generation of customers is determined to radically change the rules for customer engagement. Their expectations of relationship and personalization are taxing businesses today, Read More

"In the late 70’s on Queensland’s Gold Coast in Australia, by witnessing enormous development growth in the number of residential and vacation resort building originated the niche of Management Rights." Read More

There’s a lot of content out there, and as a marketer/small business owner, you’ll want to use some of it for your own purposes. Collectively, we generate an enormous amount of images, music, sound and video across the Internet every day — Domo reports that every minute, users add 48 hours of video Read More

Few consulting “tools” are more widely abused these days than so-called best practices. It’s no wonder most supermarkets, airlines, and so on look astonishingly similar—they’ve been busy copying each other’s best practices for decades. Here are four reasons you should dump best practices. Read More

Josh has a lot to tell new entrepreneurs about what to expect from starting a business in the food industry, and how to maintain that ever-elusive work-life balance.

http://bit.ly/1DWgYRz Read More