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We all know the "customer is always right." But did you also know that the "customer is always lying?" Maybe not so much as lying as not telling you what they're really thinking. Yes, you can put out the occasional survey to get impressions of your business but by then it might be too late to fix t Read More

In the wake of events like Monday's tragedy in Boston, it's easy to get caught up in the Twitter flurry. Just remember to tweet responsibly and respectfully to avoid a PR kerfuffle. (Epicurious anyone?) Read More

Having a company policy to try to recruit veterans is great but being conscious of laws are important. Here are some federal rules and guidelines of which you should be aware. Read More

Everything you do on a daily basis to run your business should be written down. This will allow anyone to step in and complete a business task without skipping a beat. Read More

Facebook's new reply button can help marketers be more successful on the social media platform. Expion's Erica McClenny shows how. Read More

Instead of allowing the fear of competition to overshadow your dreams, think about your unique qualities and characteristics and use them to your advantage. Read More

After I have finished writing, editing, deep linking and have published a new blog post, my work has just gotten started. Here are all the things I do after I publish a post to get readers to it. Read More

When you are looking to see how to attract customers to buy think strategically and get creative to stand out from your competitors. Here is one way to attract customers to your business. Read More

Just in time for tax day April 15, The Tax Foundation has released its annual assessment of the best (and worst) states for small business taxes. Read More

Small businesses CAN compete with their bigger counterparts, mainly via online marketing and SEO. Here are five things small biz can do to get started.

The article is written by Nelson James, COO and Co-Founder of Signs.com Read More