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Customers are getting harder to reach on social media.

This video covers the 5 stages of the social media marketing strategy map, and shows how to:

- Create content for the customer journey
- Use tactics for each step
- Look at the right metrics
- How to Read More

Following up is a key part of sales success, yet many don't do it, or do it ineffectively. Learn about tools and best practices that will help. Read More

Ready to kick off or increase your automated revenue stream? Great guest post from Jen Perdew Houlk​ on the Marketing Words blog today. (And don't forget to reserve your spot in the FREE 4-week webinar series, too!) Read More

We teach kids many foreign languages in school. There’s another language we need to be teaching our students these days: the language of design. Here's why. Read More

Invoicing software is hugely important to small businesses. It’s the way to get paid and the more effortless the better so that as a small business owner you can focus on other things. Examine these 47 Premium Invoicing Solutions With and Without Free Trials. Read More

Smart business leaders know how important it is to hold onto customers. If your churn rate is out of control, use these 13 customer retention techniques to get back on track. Read More

Having a reliable and consistent source of leads is the lifeblood of any small business. Without new customers, the business will decay and eventually die. Unfortunately, is the eventual fate of many small businesses.
Leads for a business is like oxygen, lots of it fills you with energy and life, Read More

In the 23rd episode of The Email Design Podcast, hosts Kevin Mandeville and Jason Rodriguez discuss the beta of iOS 10 Mail, Yahoo! Mail rendering changes that force scrollbars to appear in the email, and roundup the latest email client news. Read More

Simply put, great customer relationships help build much needed brand loyalty and improves business reputation. Below are some of the best ways your business can build and maintain great customer relationships.... Read More

Influencer marketing is a great way to build your brand using social media. Along my social media career, and more recently working with food influencers for my agency clients, I've noticed a few recurring issues when influencers and brands come together to work on a campaign. Here are 3 common inf Read More