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Many small business owners look at me sideways when I suggest exploring Twitter as a marketing channel. They know what Twitter is, and they get the concept, but many don’t interact with it personally. Plus, they rightly recognize that it can be a whole lot of work for uncertain gain. [...] Read More

Much to my surprise, I have realized that over the last 8 years I have been a student in the School of Automotive Service/Repair with a major in Customer Service. In 2003, my husband made the decision to purchase Dean’s Automotive and merge it with his then business, Warren McCord Motorsports. I ha Read More

Most entrepreneurs start out by focusing on the skill or service that they offer. It makes sense as you need to have something to offer and you want to be good at it. In fact, it may have taken you years (or a lifetime) to develop your skill, receive your training or your certification or your degr Read More

As you read this list, please keep in mind these are only the places I have visited. I have not yet been to Niagara Falls, The Grand Canyon, Egypt, India, or many other places. As I do, this list may change Read More

How to grow my business: Tips from Magnolia Jazz Band, entertaining at weddings & parties in San Francisco Bay Area & San Jose. Early Bird Discount Read More

I’ve been thinking a lot about difficult conversations, having just given a presentation on the topic this past week. So it is only natural that I should have my own version of a difficult conversation this morning. Unfortunately, I did not measure up to my own ideas of best practice! (Reality is h Read More

Photos don't always indicate the whole story. Often there is a back-story. More meaningful photo album journaling involves telling the story and your feelings. Read More

Here is a great strategy Ann Evanston teaches her SNCC clients to increase activity on their facebook page! Susan has adopted it! Read More

How Sharon Jakabuci is going to use Alexander Technique to coach me to deal with my fear of public speaking. Read More

"Moving to Maui" is Maridel Bowes' quirky, insightful account of what's it's like to pack up your life as a Baby Boomer Woman and move from the Mainland to Island Life! Read More