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Do people always understand what you mean, or do you leave ambiguities in your message? Learn how to make your communication clear, rational and positive, in order to engage people and get your ideas across and accepted. Read More

Do you find yourself wasting a lot of time?

Have a look at this list of pages outlining time wasted by most entrepreneurs that may help you identify where most of your energy is going Read More

Small business owner titles can vary from the standard (CEO, owner) to the specific (head plumber, director of technical operations). Every entrepreneur needs to make his or her own decision about the right title to use. But there are some things to consider to help you determine the title that wor Read More

Not sure how to make an Instagram Story for your business? We created a very-easy video tutorial that'll teach you how to make your first Story, as well as add gifs, poll your followers, and more! Read More

Most of the focus on customer experience has typically been in a business-to-consumer (B2C) context. However, over the past few years, there has been increased focus on CX in the B2B domain as it is now being recognized as a key competitive differentiator. Read More

How do you exceed customer expectations with every interaction? This infographic explains everything you need to know about customer experience management and your business can enjoy an increased customer retention. Read More

How do you exceed customer expectations with every interaction? This infographic explains everything you need to know about customer experience management and your business can enjoy an increased customer retention. Read More

Many experts are certain that successful entrepreneurs are the ones with the most inspiration (passion and dream), while others will assert that it’s about more perspiration (working harder). In my experience, both are always required in heavy doses. There are no “can’t fail” shortcuts or “get rich Read More

In this post, 18 different email newsletters are in the spotlight. Check out the newsletters listed that all small business owners can get value out of. Read More

In this post, 18 different email newsletters are in the spotlight. Check out the newsletters listed that all small business owners can get value out of. Read More