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What does a customer success manager do? Monitoring customer health scores and trying to reduce churn are just two of his tasks. Read and find out more! Read More

Return to work policies are a new COVID-related minefield for business owners to negotiate. As more states make COVID control measures less restrictive or optional, the “requirements” of a safe workplace, and what we can demand of employees, are becoming even less clear than before. Read More

How Psychographic Segmentation Helps Marketing Goals

Psychographic Segmentation, sounds like something out of Harry Potter, but it’s real and based on customer data that can improve your marketing strategy.
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I asked Process Street's Product Designer how Shape Up's development method works in practice. Want to know more about Shape Up? Check out what Ivy has to say. Read More

If your startup is great enough to get a term sheet from angel investors or a venture capitalist, the next step for the investor is to complete the dreaded due diligence process. This is the last step of the process, where surprises in the evaluation of the management team, documentation, and perso Read More

Find out new and not-so-new resources and knowledge available to small business CEOs that need extra guidance to reach the next level. Read More

There’s a good reason why we made the title of this blog post a mathematical equation—because employee sentiment can be quantified, and the power that number gives you is very, very big.
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A startup company is one which has been started to develop and its initial development can only bring some part of the profit. There is a possibility of good profit if the owners of this startup business company decide to expand its scope of profits Read More

Employers around the world are straddling a bridge between yesterday when most employees at most companies were physically present at work, and tomorrow, when a vaccine or effective treatment will open the possibility of a safe return to the traditional workplace. Yet even when that happens, remote Read More

Are you looking for sites like Quora? Reviews of HARO, Yahoo Answers, Reddit, Terkel, and Quora Spaces are offered as ways of boosting your brand and SEO. Read More