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Customer voices are amplified more than ever due to the rise of social. Here are six things your team should think about when creating your social customer service strategy. Read More

Whenever small businesses see their website bounce rate, it’s always a source of panic.
Maybe you’ve heard that website bounce rate doesn’t matter, or maybe you’ve heard that it matters for some things and not for others, or maybe you’ve been taught to believe that your bounce rate is one of the m Read More

Bringing you the latest news on small business and more—this week we’ve got trouble at Amazon, more paid leave for workers, and the benefits of using cloud-based software.

http://bit.ly/1Nr3CFz Read More

Why isn’t my website ranking in Google?

It’s disheartening when you invest your time and energy into building a website from the ground up, only to realize that it’s not listed in Google. Being that Google is the world’s most widely used search engine, failure to rank can result in dramatically Read More

Sometimes, you come across interesting websites that you want to check again soon after. Or, you may often meet net connectivity problems and wish to save some web content to read offline.

To handle these conditions, I've listed some tools to keep some selected materials handy to read websites Read More

Check out this infographic to see Marketo's top choices of sessions, activities surrounding the event, and great places in Austin to chill out, relax, and grab a margarita on the go! And to learn more about what Marketo has in store for SXSW. Read More

Check out this infographic to see Marketo's top choices of sessions, activities surrounding the event, and great places in Austin to chill out, relax, and grab a margarita on the go! And to learn more about what Marketo has in store for SXSW. Read More

Maximise the potential of your remote workforce by engaging, trusting and empowering your employees to avoid the dangers of the dreaded sofa slump. Read More

A less than flattering online review about your business is not something you would normally celebrate.
However, bad customer comments will not necessarily cause your sales to plummet, provided you manage online reviews properly, promptly and efficiently.
Marketing expert Mike Ramsey, owner of Ni Read More

Let’s take a look at four ways businesses can grow. Hopefully, you’ll be inspired to find the path that makes the most sense for your specific operation.
http://bit.ly/1NI2qKY
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