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Sportsmen and women and elite athletes, all have coaches but many business owners don't - so what's holding them back? Here's what a business coach can do for your business. Read More

What is good service? Everyone has a different view. But the answer might depend on where in the world you live. Here's one thing you can do to deliver good service by any standards around the world. Read More

How often have you seen a dull and uninspiring presentation. Most people automatically default to a presentation without asking themselves why. Read More

As a small business owner, how do you know how your business is performing? Do you know whether it is growing or slowing? By using Financial Ratios that's how - and it's not as scary as you might think. Read More

If you currently turn over £10k per month and want to move to £100k per month. How do you do that? Actionable metrics is the answer. Actionable metrics are those measures or indicators which lead to action. It is the exclusion of all metrics which do not drive a specific activity, change or improve Read More

Each year many people set themselves New Year’s resolutions or goals. Many of these will be broken before the end of the holiday weekend. By the end of the first week they will be quietly forgotten about.

Here's 6 steps to achieving your goals. Read More

Often business owners change their strategy as a response to a competitor. Maybe because they’ve got a better product, service offering or pricing. Before changing anything, never lose sight of what makes your business special. Read More

Warren Buffett, one of the world's richest people is well known for his homely wisdom and outlook. These 11 quotes should be rules for running your small business. Read More

Small business marketing 101. How is it different from marketing strategy employed by large corporations. Read More

"As I’ve written previously, “no trust = no leader” because effective listening builds trust. Trust builds or strengthens relationships, and strong relationships are the foundation of a healthy team." Read More