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Emotional intelligence is the ability to understand others’ emotions, empathize with those emotions and respond to them appropriately. But how does it apply to customer service?
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Create a system that ANYONE can operate and run for you, go from
Technician to Master of your life! Read More

Awesome post on Project Management Software. Check out which project management platform manages their own brand the best?

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Life's easier when technology automates business. Read More

P-Values, or probability values, help us understand the statistical significance of a finding. The P-Value is used to test the likely validity of the null hypothesis. If the null hypothesis is considered improbable according to the P-Value, then that leads us to believe that the alternative hypothe Read More

What an SOP is and why your business needs one. Here to know the simple tips for creating a Standard Operating Procedure for your small business.

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Don't make the same business mistakes as thousands before you. Instead, use this post to avoid the common pitfalls and give your business a fighting chance! Read More

Realty Trust Services, LLC is a small real estate brokerage firm in northeastern Ohio (Cleveland Metropolitan Area). They serve single-family properties as well as large multifamily properties in the area and provide services ranging from REO and property management to property leasing and complian Read More

The early days of starting a small business can be very exciting… but also a bit daunting. When you’re a beginner trying to get your first entrepreneurial venture off the ground, it can help to have some expert perspective in your corner. Here are some tips and insights from members of the online s Read More

Predictive analytics: a term you may be familiar with if you have even the smallest window into the recent developments in enterprise technology. There is very real hype buzzing around terms that tech startups love to plaster all over their marketing campaigns, such as “artificial intelligence”, “d Read More