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No matter how great your customer service, conversations can become painful when trying to solve highly technical issues. Worse, many customers complain about getting “canned” answers or scripted responses that make them feel helpless about their situation. We’ve written many words about the import Read More

Getting an approved Google Adsense account is becoming increasing more difficult these days.

However, there are a few steps you could take to get your account approved within 72 hours of submitting your application. Read More

Ok, so you got all these people to join your e-mail list, but are you providing something extra for them - to keep them engaged? Read More

In a major shakeup to the Web hosting landscape, GoDaddy, the worlds largest domain name registrar and Web hosting provider, has acquired Media Temple. Read More

For small businesses one of the most valuable tools is finding ways to cut costs (the right way!). Startups often expand at a rapid pace signaling growth and good times, but it can also mean incurring heavier expenses. Saving money while growing a business is challenging but not impossible if you’r Read More

Twitter for business is an effective social media marketing strategy which would boost your online presence, reputation and sales of products/services. Moreover, it is a viral medium to exchange the ideas and information with your customers and you could develop your business with it. Follow the ri Read More

What are some of your favorite tools for making viral Social Media graphics - like quotes and memes? We list several but would love it if you would share yours, too. Read More

What do you feel about BYOD policies in the workplace?

Guest contributor Teddy Hunt tells us why a Bring Your Own Device or BYOD policy makes perfect sense for most businesses.
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Outsourcing isn't just for big businesses, and it isn't just overseas.

Plenty of smaller business now outsource their processes as well - often domestically.

What do you feel about these trends? Read More

Fake traffic is not the best way to look impressive online. Learn how buying traffic can damage your business, and what to do about it. Read More