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Live chat. It’s all the rage, and you may have already decided that it’s the right move for your business. Read More

Scheduling. Headache inducing, fist pounding, time draining scheduling! If the very mention of “scheduling” strikes a dreadful chord within your psyche, then you know just what we’re talking about here. Read More

Hearing is far different from listening. While hearing is passive and consumes very little of our energy, to listen we must be active and attentive to what is being said and this takes energy and participation on our part.
Which will help you more? Hearing or listening? Read More

Many of us like the idea of changing careers. However, before you take the plunge into a new career, here are five realities to be aware of: Read More

Many businesses simply abandoned developing an email marketing strategy in favor of contacting customers and prospects directly on social media... The problem is that businesses spent a lot of time and energy building up their presence on these social media sites that they do not own or control.
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Since social selling is a powerful method to make your business or brand more noticeable, it is best to keep in mind these 5 do's and don'ts. Read More

Lee Odden is one of the most sought after minds in online marketing today. His book, Optimize, is a must read for any small business owner or marketing professional.

Lee’s accomplishments are many. His bio is too impressively long to just copy and paste here and so devoid of fluff that I can’t e Read More

Is Reddit advertising worth adding to your social advertising strategy? We spoke with some Reddit vets. Here’s what they had to say. Read More

My goal for this guide is to show Internet marketers how they can use all of the various types of charts and graphs at their disposal to visualize their data and find actionable insights. Read More

The social help desk. Sounds a bit buzzwordy, doesn’t it? Up there with “blue sky thinking” and “disrupting” things in the latest incarnation of the word. Read More